**FAQ (Frequently Asked Questions) – ForeverBraids Wigs**
Welcome to the ForeverBraids Wigs FAQ page! Here, we’ve compiled a list of commonly asked questions to provide you with all the information you need about our premium wig collection. If you don’t find the answer you’re looking for, feel free to contact our customer support team for further assistance.
**1. What is ForeverBraids Wigs?**
ForeverBraids Wigs is a leading online destination for high-quality wigs in Canada and the USA. We offer a diverse range of wigs, including braided wigs, synthetic wigs, human hair wigs, lace front wigs, and more.
**2. Are your wigs made with human hair or synthetic materials?**
We offer both human hair and synthetic wigs to cater to a wide range of preferences and budgets. Our human hair wigs provide a natural look and feel, while our synthetic wigs offer versatility and style.
**3. How do I choose the right wig for me?**
Selecting the perfect wig involves considering factors like hair type, length, style, and color. Our detailed product descriptions and images provide essential information to help you make an informed choice. If you’re still unsure, don’t hesitate to contact us for personalized recommendations.
**4. Do you offer customized wigs?**
Yes, we do! We understand that individual preferences vary. If you’re looking for a custom wig, please reach out to our customer support team. We’ll work closely with you to create a tailored solution that suits your needs.
**5. How do I determine my wig size?**
To find your ideal wig size, measure the circumference of your head starting from your hairline at the nape of your neck, around your ears, and ending at your hairline on your forehead. Compare your measurements to our sizing chart for guidance.
**6. What is a lace front wig?**
A lace front wig features a sheer lace material along the front hairline, providing a natural-looking appearance by blending seamlessly with your skin. This allows for versatile styling and a more realistic hairline.
**7. How do I care for my wig?**
Proper care ensures the longevity and beauty of your wig. Use gentle shampoo and conditioner, avoid excessive heat styling, and store your wig on a wig stand or in its original packaging when not in use. Refer to our Wig Care Guide for detailed instructions.
**8. Can I return or exchange a wig if I’m not satisfied?**
Yes, we offer a return and exchange policy. Please review our Returns and Exchanges page for detailed information on eligibility, conditions, and instructions on how to proceed.
**9. How long does shipping take?**
Shipping times vary based on your location and the shipping method chosen during checkout. Generally, orders within Canada and the USA take approximately [X to Y] business days. We provide tracking information to keep you updated on your order’s progress.
**10. Do you ship internationally?**
At the moment, we only offer shipping within Canada and the USA.
**11. Is my personal and payment information secure?**
Absolutely! We prioritize the security of your information. Our website employs advanced encryption and security measures to safeguard your personal and payment details.
**12. How can I contact your customer support?**
You can reach out to our friendly customer support team via email at [support@foreverbraids.com](mailto:support@foreverbraids.com) or by using the contact form on our website. We strive to respond to all inquiries promptly.
At ForeverBraids Wigs, we’re committed to providing you with exceptional products and outstanding customer service. Your satisfaction is our top priority. Thank you for choosing us as your wig destination!
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